Fees

    • ALL RENT IS DUE ON THE 1st and it is late on the 4th of the month. The late fee is $50.00 and we will send you a 10-Day Pay or Quit form. Your entire balance is owed within 10 days of the date on this document. If the full payment (or payment arrangements) are not satisfied, we will file paperwork to start the eviction process on the 14th of the month.
    • If we have to file paperwork with the court, the fee for this is $250.00.
    • If we have to go to court, the fee for this is $500.
    • If you neglect the property, we will give you a 10-day notice to rectify the problem, if it isn’t satisfied in the allotted time we will go ahead and do the service for you, and charge your account. Here is a list of some of those fees:
      • Mowing (a normal lot size) – $50.00
      • Other Landscaping (IE Trimming bushes, keeping fence line clean, trimming, etc – $50.00 /hr
      • Trash Removal (Tire disposal, picking up trash on the lawn, disposal of furniture, lawn waste, etc $100 per trip + $50 / hr
    • Month-2-Month Leases:
      • We charge a $100 monthly convenience fee for all Month-2-Month Leases.
      • If a resident elects to not renew their lease once it expires, the rent will increase to whatever the local HUD rates are for your home type (1 BR, 2 BR, 3BR, etc) for the current year. Rates can be found here: 2021, 2022, 2023, 2024
      • Month 2 Month Leases will be reviewed every 6 months to determine if they are at market rate.

    Pet Policies

    Here is Our Pet Policy, there is a limit of 3 animals per property. Pet deposits are as follows:

    • $300 Non-Refundable Pet Fee for un-caged animals, plus a $50 per month fee for Dogs & Cats.
    • $100 Non-Refundable Pet Fee for caged animals, plus a $25 per month fee. Examples include Birds, Fish, Hamsters, etc.
    • A maximum of 3 pets per residence and $50 per month for pets.
    • It is the Resident’s responsibility to make sure all un-caged animals use the bathroom OUTSIDE! If pets are found to be defecating inside the residence they will lose their ability to keep pets on the property and MAY BE found to be in violation of their lease.

    Using the Online Resident Portal

    We provide all of our residents with access to our Resident Portal, where you can:

    Other Requirements

    • Apply Online Here
    • The minimum security deposit is $1,250 or 1 month’s rent, whichever is higher.
    • Electronic Rent Payment is REQUIRED! We accept ACH or Credit Card Payments ONLY.
    • We DO NOT ACCEPT CASH OR MONEY ORDER! We WILL NOT Pick up your rent payment!
    • We periodically need access to the properties we manage for things such as inspections, maintenance, repairs, or other various reasons. While you may not be required to be present for these appointments, you are welcome to be. Any pets should be put up during this time, whether you are present or not.
    • We will provide a minimum of 48 hours notice and all appointments must be made during normal business hours unless agreed to in advance.
    • If you would like to be present during these appointments, you are required to find a mutually agreeable time and show up in a timely manner for the appointment.
    • If you need to reschedule an appointment, it must be done at least 24 hours in advance. Any missed appointments will result in a $100 dollar missed appointment fee.
    • If you have an appointment scheduled that you will not be present at, and you have pets that are not put up, this will result in a $100 dollar missed appointment fee.
    • Breaking the lease requires the resident to return their unit in the condition they received it in, pay a fee of two month’s rent upfront, and forfeit their security deposit. If the unit is not left in the condition that it was received and the fee isn’t paid in advance, the resident may face eviction proceedings for breaking the lease.
    • Any and all past-due balances must be paid in full prior to moving out.

    Maintaining the Residence is YOUR RESPONSIBILITY.

    Maintaining the Exterior of your residence means you must choose to either:

    • Have the appropriate tools to maintain the landscaping yourself – or –
    • Hire professionals to maintain the landscaping at your expense – or –
    • Hire the property manager to maintain the landscaping (if the property manager is willing)
    • Maintain the condition of the house, garage, porches, etc.
    • Maintain the condition of the gutter extensions

    Maintaining the Interior of your residence means you must

    • CHANGE THE FURNACE FILTERS REGULARLY (Every month or every other month depending on the condition)
    • Keep the residence pests/bug-free
    • Do not damage the walls or paint with tape, writing, holes, etc
    • Ceiling fans should be clean and free from dust
    • Bathrooms should be clean and free of hair, dirt, grime, etc
    • The residence should be swept/mopped
    • Clean appliances – inside and out
    • Blinds must be in working order, free of cracks or missing pieces
    • MAINTAIN THE BATTERIES IN SMOKE & CARBON MONOXIDE DETECTORS!!!

    Property Inspections may occur several times during the first year of renting. After the first year, inspections may occur less frequently, if your inspections have gone well.

    Additional Maintenance Requirements

    • All Maintenance issues must be submitted via the Resident Portal. Unfortunately, we cannot accept any maintenance requests via email, text, or calls.
    • Maintenance Guarantee – We will respond / schedule any maintenance issue within 48 Business hours of being submitted via the Resident Portal. We will repair any approved repairs within 10 Business Days. However, it is conditional upon the resident being available during this time.
    • Any Maintenance issues under $200 are the Resident’s responsibility. This includes things such as:
      • Unclogging Sinks, Toilets, etc
      • Taking care of Pest Problems/Bugs of Any Kind/Other Insect/Bug Problems
      • Replacing Blinds, Broken Doors, Light Fixtures, Mirrors, etc
      • Lockouts or Lock/Key Replacements
    • Residents are responsible for changing the furnace filters. Please check the size of the filter and make sure you are familiar with how to change it. If you have questions about how to replace your furnace filter please ask.
    • Please review the following video demonstrating how to change filters on different furnaces:

    Resident Benefits

    • Resident Referral Program – We offer a $50 Gift card to any current resident, who refers a new resident who signs a lease as a result of their referral, with RedBird Realty Solutions. The referral must be mentioned by either the current resident or the prospect PRIOR to signing their lease.
    • Maintenance Guarantee Program – We will respond to any maintenance issue, and address the issue (based conditionally on the contractor and resident’s availability) within 48 business hours.
    • Lease Renewal Reward Program for Residents who meet the following criteria:
      • Don’t have a single late rent payment in the previous 12 months
      • Pass all walkthrough inspections
      • Don’t receive any code violations from the city
      • Keep working batteries in smoke detectors
      • Change furnace filters regularly (monthly or bi-monthly)

    Resources

    Utility Companies Contact Information

    AEP – (800) 672-2231
    https://www.indianamichiganpower.com/account/service/

    NIPSCO – (800) 464-7726
    https://www.nipsco.com/services/start-stop-or-move-service

    Mishawaka Utilities – (574) 256-1630
    100 Lincolnway W, Mishawaka, IN 46544
    http://mishawaka.in.gov/mu/service-mgmt

    South Bend Water Works – 311 or (574) 235-9236
    125 W Colfax Ave, South Bend, IN 46601
    https://311.southbendin.gov/knowledgecenter/article/?id=KA-04635
    Tenant Application Form

    Last Updated on 04/28/2024

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